Privacy Policy

Privacy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how websites collects and processes your personal information through Venus Skin websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together "Venus Skin Services"). By using Venus Skin Services you are consenting to the practices described in this Privacy Notice.

What type of personal information do we collect, and how?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

When you sign up for Venus Skin Service, you give us certain information voluntarily. This maybe includes your name, ID number, email address, phone number, address, and any other information you give us. You can also choose to share with us location data or photos. If you buy something on Venus Skin website, we collect payment information, contact information (name, address and phone number etc.) and details of what you bought. If you buy something for someone else on websites, we collect their delivery details and contact information., we also get information from those account

If you link your Facebook or Line account or accounts from other third party services to websites, we also get information from those accounts (such as your friends or contacts.) The information we get from those services depends on your settings and their privacy policies, so please check what those are.

How do we use your information?

Venus Skin Biotech uses your information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment and delivery, internal business processes, marketing (including relevant advertising), authentication, loss and fraud prevention, public safety and legal functions. Some examples include:
- To fulfill your requests for products and services and communicate with you about those requests;
- To register and service your account;
- To administer surveys, sweepstakes, contests, and promotions;
- To provide customer service and alert you to product information, including recalls;
- To help us improve and customize our service offerings, websites, and advertising;
- To send you information about our products, services, and promotions; and
- To protect the security or integrity of our websites and our business.

To accomplish these purposes, we may combine personal and other information we collect online information, including information from third parties. We may transfer or disclose your information within our corporate family of companies for these purposes.

 

How do I change my privacy choices?

We want you to clearly understand your choices and make informed decisions about your privacy options. There are several options available for you to manage your privacy preferences, including, for example: managing your preferences within your account(s), contacting us directly, changing your browser settings on your device, and/or, where available, using third party unsubscribe functionality.

 

How do I request access to my personal information?

you have the right to access the personal information we hold about you, subject to any legal restrictions. Upon request, we will provide you with access to your personal information within a reasonable timeframe, in compliance with applicable laws.

It is your responsibility to provide accurate, correct and complete information. If you notice any errors in your personal information or need to update it, you can change your personal information while logging in Venus Skin websites.

What About Advertising?

·        Third-Party Advertisers and Links to Other Websites. Venus Skin Biotech.co, Ltd may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at Amazon, including interest-based ads,/

·        Use of Third-Party Advertising Services. We provide ad companies with information that allows them to serve you with more useful and relevant Venus Skin’s ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. Some ad companies also use this information to serve you relevant ads from other advertisers. 

 

 

Hard Copy and Electronic Storage Protections

Personal information that is maintained in our offices or stores is subject to physical, administrative, and technical controls as well. Hard copies of sensitive personal information are maintained in locked locations or cabinets with similar restrictions for electronic storage. When dispose of, the information is shredded, destroyed, erased, or otherwise made unreadable.

COOKIES, TRACKING AND ONLINE INTEREST BASED ADVERTISING (OBA) NOTICE

Automatic online collection of information

When you visit our websites, you are welcome to browse anonymously without providing personal information.   Like most companies, we automatically gather certain forms of aggregated or non-personally identifiable data when you interact with our digital or electronic properties and communications, such as our Websites, Apps, emails and texts (collectively referred to as “digital properties”).  To extent any such data is or becomes personally identifiable, we treat it as personal information in accordance with our Privacy policy.


 

What automated data we collect?

We use cookies and other automatic data tracking technologies (see definition of “Tracking Tech” below) to collect certain information as you navigate through our websites and digital properties.  The type of information we collect may include:

  • Details about your interaction with our websites and digital properties, such as:  date, time, length and frequency of visits, pages and content viewed, page interactions (such as scrolling, clicks and mouseovers), action taken (such as placing items in cart, downloads or purchases made);
  • Frequency communications are opened, action taken, and links clicked.
  • Information about your device used and internet connection, such as your IP address, device type, device unique identifiers, operating system, browser type, referral URL and similar details. 

Social Media Platforms:  Venus Skin websites may collect information through social media platforms, when you post or view information that mentions Venus Skin websites, our products, services, events or promotions or when you interact with or like our content and social media channels.    Interactions on social media platforms are governed by the privacy policies of that platform.   Reports provided by social media platforms do not include personal information and contain only aggregated and de-identified data.


 

Why we collect this automated data?

The automated information we collect helps us to improve our websites and to deliver a better and more personalized service.

Most of the information collected is aggregated and statistical and helps us to understand how visitors explore and interact with our websites. Automated data helps us estimate our audience size and usage patterns.  We may analyze website performance, administer services, track user movement for analytics, including purchasing and online behaviors, and gather aggregated demographic information.

Automated data we collect may also help improve the content, administration and delivery of services and understand how our customers prefer to use our websites and services.  We may be able to prepopulate certain information so that you do not have to enter it multiple times and remember your preferences. It may also help us to deliver relevant advertising and to measure and understand the effectiveness of advertising we serve to you and others.


 

How we collect automated data: Cookies and other Tracking Technology

We use various forms of technology to carry out our automated data collection (“Tracking Tech”), such as: 

Cookies. When you visit our websites, you will be assigned a "cookie" (a small text file) to be stored on your computer or device.   Cookies consist of a unique number that distinguishes you from other visitors. Cookies don’t run code or contain viruses.  Cookies store bits of information that we use to help make our websites work better.

Cookies help to identify you when you visit or return to our websites. Cookies can be used to offer personalized web page content, remember your preferences, track your activity on the Websites, and to otherwise improve how you interact and experience our websites. 

There are different kinds of cookies:

Some cookies are temporary and are erased when you close your internet browser and leave our websites, and some are persistent cookies, that remain on your computer when you leave our Websites.

Cookies set by Venus Skin websites on our websites are called “first party cookies” and help provide a better user experience.  Cookies that we allow to be set by third parties on our websites are called “third party cookies”.  Third party cookies allow third party features or functionality to be provided on or through our websites, such as interactive content, analytics and for advertising purposes. 

Analytic cookies help us to understand more about how many visitors we have on our website and how they interact with it.  It helps gather information such as the pages you visit but not personal details such as your name or address. 

Google Analytics is an example of a third party analytic tool that Venus Skin websites uses.  Google Analytics uses cookies and other Tracking Tech to analyze use of websites and provide reports on things like user demographics, how traffic reaches a website, and visitor activities on a website.  This information is collected through users’ Google ad settings and the reports provided are aggregated and do not include any personally identifiable information.   

You can refuse to accept most cookies or disable or delete individual cookies by activating the appropriate settings on your browser.    However, we recommend you leave cookies turned on if you wish to get the full benefits of our Websites, enjoy improved services and performance, like product and service recommendations, and to assist us in recognizing you, such as when you log into your Venus Skin websites online account and showing items remaining in shopping cart from a prior visit to our Website . Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our websites.  

Web Beacons, Pixels & Tags. Web beacons are also known as clear GIFsweb bugs, tracer tags or pixels, and may be used alone or in combination with cookies.   These are small objects embedded into a web page on our Websites or other digital properties, and are used for many of the same purposes as cookies and allow us to gather aggregate statistics about website usage patterns, such as how many times a link or a page on a website is visited, how many of our emails were opened, activity generated by emails and support ongoing customer communications.   

Web beacons and pixels may also be used to help us optimize and tailor our websites for customers and provide ads tailored to your interests.  They may tell us when an ad we run on another website has been clicked on by a visitor of our websites and to help us know which ads are more appealing to users. 

You may be unable to decline web beacons or pixels on our websites but going to browser settings to turn off cookies may render them ineffective.  There are also browser add-ons and extensions that may specifically block web beacons.  Please check the terms and privacy policy of the third party that placed the Tracking Tech for more information.    See also Control/Opt Out section.


 

Online Interest Based Advertising (OBA)

Online interest based advertising (OBA) is based on your online activities, such as the actions you take when you visit our Websites as well as other third party websites.  Tracking Tech collects information about your device (such as IP address) and online activities (such as products viewed) to help determine what types of products, services and advertisements may be of interest to you, rather than simply showing you random ads.   OBA allows us to serve you with ads from Venus Skin websites and our vendor partners, that we hope you will find relevant.  

Tracking Tech facilitates the sharing of non-personally identifiable information about Websites users with third party service and advertising providers, to serve you with relevant ads through their advertising platforms.    Venus Skin websites engages with Google and Facebook (including the Facebook Pixel) for the purposes of OBA, in addition to other advertisers and social networking platforms from time to time. 

Venus Skin websites may share information in a de-identified manner that our customers and LDExtras members have voluntarily provided to us (such as email address, phone number, name, city or postal code) with social networking platforms we work with, like Google and Facebook, to create custom audiences for OBA.  No personal information is transferred from Venus Skin websites to the social networking platforms; instead, unique values are produced that these platforms can match to information their own users have provided directly to them.  The platform can then create custom audiences to serve ads for OBA purposes.   A similar process may be used to create custom ‘lookalike’ audiences of individuals who may not be current Venus Skin websites customers, but who we think may also enjoy seeing our ads due to similar demographics and interests.   Venus Skin websites does not know the identity of individuals included in custom audiences created for OBA on social networking platforms.

If you elect to opt out of OBA, you will still receive the same number of ads, but they may not be as relevant to you. Opting-out is generally cookie-based and may only affect the specific computer and browser on which the opt out is applied. If you delete your browser cookies and then want to continue to be opted out of interest-based ads, you will need to opt out again.
You can check the applicable third party websites directly to learn more about controlling their use of cookies and Tracking Tech for OBA purposes.

 

Privacy Policy for Login with Facebook

If you sign up to Venus Skin websites using Facebook, your Venus Skin websites account will be connected automatically to your Facebook account, and information regarding your activity on Venus Skin websites, specifically any new public sounds that you post on Venus Skin websites and any new favourites, will be shared with Facebook and will be published in your timeline and your Facebook friends' newsfeeds.

You may also be able to modify your privacy settings with Facebook website.

Facebook Connect

Venus Skin websites enables users to connect and log in using their Facebook accounts. We gather and store basic Facebook user information including, but, not limited to user’s name, e-mail address, and the profile picture. This information is used in general to augment details on the Website’s user accounts in our servers. The Website reserves the right to use this information only for use within the ezshop.asia website.

Facebook data deletion instructions URL

Facebook Data Deletion Instructions URL

According to Facebook policy, below are the Data Deletion Instructions.

You can remove your Venus Skin login information by following these steps:

  1. Go to Your Facebook Account's Setting & Privacy. Click "Setting".
  2. Then, go to "Apps and Websites" and you will see all of your Apps activities.
  3. Select the option box of Venus Skin.
  4. Click the "Remove" button.
  5. Congratulations, you have successfully removed your activities.

How Does Venus Skin websites Protect the Privacy of Children Online?

We are committed to protecting children’s online privacy. Our website is a general audience website not geared towards children. In order to protect the privacy of children, Venus Skin websites do not knowingly collect personal information from children under the age of 13 without prior parental consent. Please contact us via the “Contact Us” section of this policy if you believe we may have collected information from your child and we will work to delete it.

 

Contacting the Privacy Office

Please feel free to contact the privacy office with any questions or comments about this policy or about how your information is handled by email at service@venus-skin.com.tw .

您好,您的購物車中尚有商品未結帳。

結帳時輸入優惠碼「 5%OFF2404 」就有折扣喔!

目前所有商品均享有14天滿意保證,
若您使用後不滿意可於收到商品後14天內無條件退貨退款!

FREE
Over 500